Frequently Asked Questions
Ordering & Payments
Q: What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal. Additional payment options may be available at checkout.
Q: Can I change or cancel my order after it’s placed?
Yes, but only within a short time window. Email us immediately at bravesocietyclothing@gmail.com with your order number. Once an order is processed or shipped, we can no longer cancel or edit it.
Q: How do I use a discount code?
Enter your discount code during checkout in the “Discount Code” box. Only one promo code can be used per order.
Shipping
Q: Do you offer free shipping?
Yes—free shipping is available on select orders. Any current free-shipping promotions will be shown at checkout.
Q: How long does shipping take?
Standard U.S. orders typically ship within 3–7 business days. International delivery times vary by location.
Q: Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times will appear at checkout based on your location.
Q: How do I track my order?
You’ll receive a tracking number via email once your order has shipped. You can track your package directly from that link.
Returns & Exchanges
Q: What is your return policy?
We accept returns on unworn, unwashed items within 14–30 days (depending on current policy). Custom or 1 of 1 items are final sale.
Q: How do I start a return or exchange?
Email bravesocietyclothing@gmail.com with your order number and the item you’d like to return. We’ll guide you through the process.
Q: Do you offer refunds?
Yes—approved returns are refunded to your original payment method. Shipping fees are non-refundable.
Products & Sizing
Q: How do your clothes fit?
Most pieces run true to size with a modern streetwear fit. For an oversized look, we recommend sizing up. Each product page includes detailed sizing info.
Q: Are your 1 of 1 items restocked?
No. All 1 of 1 pieces are unique and will never be recreated or restocked. Once sold, they’re gone forever.
Q: Will sold-out items restock?
Some signature items do restock, but limited drops and exclusive pieces may not. Follow us on social media for restock updates.
Q: What materials do you use?
We use high-quality cotton blends, premium fleece, and durable embroidery depending on the product. Materials for each item are listed on its product page.
Account & Rewards
Q: Do I need an account to place an order?
No — you can check out as a guest. However, creating an account lets you track orders, save shipping info, and access exclusive perks.
Q: Do you offer rewards or a loyalty program?
If applicable: Yes! Create an account to earn points on every purchase and redeem them for discounts.
Customer Support
Q: How can I contact customer service?
Email us anytime at bravesocietyclothing@gmail.com and we’ll respond as soon as possible.
Q: Where can I follow Brave Society Clothing Co. for updates?
Follow us on Instagram, TikTok, and other platforms for new drops, exclusive releases, and behind-the-scenes content.

